Marcel Krom studied Business Information Management. After several jobs in IT, he became business unit manager within a software development company. After that he build the Value Added Services IT for PTT Post as IT Manager. From 1998 to 2002 he started a business consultancy firm as shareholder. In 2003 he became IT Director of Cendris, the Value Added Services company of PostNL (Document management, Direct Mail and Direct Marketing products and services). In 2006 Marcel was appointed as General Manger of Cendris, and in 2009 he was appointed as CIO of PostNL. From 2011 till 2014 Marcel was, as member of the Executive Committee of PostNL, also responsible for the International Business. In 2015 Marcel is CIO, responsible for Demand and Delivery of IT.