Sarah Flannigan joined EDF Energy as Chief Information Officer in November 2016 where she is leading a digital transformation. Before this, Sarah spent six years as the Chief Information Officer at the National Trust, one the largest membership organisations in Europe. Here she led a major digital, customer loyalty and internal efficiency transformation programme that delivered significant new revenues and cost savings and enabled best in class customer engagement.
Prior to the National Trust Sarah’s varied career included roles in Global Customer Operations and Sales and Marketing in multiple industries: financial services, manufacturing and telecommunications. She is also a non-executive Board Trustee at Royal Botanic Gardens, Kew and a member of the Board of Governors at Wells Cathedral School, a specialist music school.